ICT SERVICES STATUS
All Systems Operational
Common Services Operational
Internet services Operational
Print and Copy Operational
College Website Operational
Parent Evening System Operational
Moodle ? Operational
Remote Access System ? Operational
Central Resources Library ? Operational
My Documents ? Operational
Cash loader ? Operational
Online payments ? Operational
Audio Visual ? Operational
Office 365 ? Operational
Email Operational
Office Online ? Operational
OneDrive ? Operational
Microsoft Teams ? Operational
Administration systems ? Operational
Telephony ? Operational
SIMS services ? Operational
Schoolcomms Operational
Room Bookings Operational
Finance system ? Operational
FinanceHelp ? Operational
Maintenance ? Operational
Helpdesk ? Operational
GeneralAdmin ? Operational
Impero Operational
Door Access System ? Operational
Evolve Operational
CPOMS Operational
Networking infrastructure Operational
Wireless Operational
Switching and cabling Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 23, 2019
CPOMS access
Resolved - Access to CPOMS has returned to normal using all browsers
May 23, 09:39 BST
Identified - CPOMS access displays a red "Deceptive site ahead" message. This is to do with Google which they working with to resolve. You can either continue to the site past that warning screen, or use Internet Explorer to access CPOMS. They say it is fully secure and safe to use.
May 22, 14:54 BST
May 22, 2019
IT systems maintenance
Completed - The scheduled maintenance has been completed.
May 22, 23:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 22:30 BST
Scheduled - In order to minimise disruption to the working day, some critical security updates will be applied from 10.30pm tonight. My Documents and file share services will be unavailable during this time, so please avoid trying to log in at this time, otherwise work maybe lost.
May 22, 10:19 BST
May 21, 2019

No incidents reported.

May 20, 2019

No incidents reported.

May 19, 2019

No incidents reported.

May 18, 2019

No incidents reported.

May 17, 2019

No incidents reported.

May 16, 2019
Various IT System unavailable
Completed - The updates have been done. Any issues, please restart your computer before submitting a helpdesk request
May 16, 23:41 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 22:01 BST
Scheduled - In order to minimise disruption to the working day, some critical security updates will be applied from 10pm to midnight tonight. Various IT systems and services will be unavailable during this time, so please avoid trying to access systems during this time, otherwise work maybe lost.
May 16, 12:16 BST
May 15, 2019

No incidents reported.

May 14, 2019

No incidents reported.

May 13, 2019

No incidents reported.

May 12, 2019

No incidents reported.

May 11, 2019

No incidents reported.

May 10, 2019

No incidents reported.

May 9, 2019

No incidents reported.

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