ICT SERVICES STATUS
All Systems Operational
Common Services Operational
Internet services Operational
Print and Copy Operational
College Website Operational
Parent Evening System Operational
Moodle ? Operational
Remote Access System ? Operational
Central Resources Library ? Operational
My Documents ? Operational
Cash loader ? Operational
Online payments ? Operational
Audio Visual ? Operational
Office 365 ? Operational
Email Operational
Office Online ? Operational
OneDrive ? Operational
Microsoft Teams ? Operational
Microsoft Forms Operational
Administration systems ? Operational
Telephony ? Operational
SIMS services ? Operational
Schoolcomms Operational
Room Bookings Operational
Finance system ? Operational
FinanceHelp ? Operational
Maintenance ? Operational
Helpdesk ? Operational
GeneralAdmin ? Operational
Impero Operational
Door Access System ? Operational
Evolve Operational
CPOMS Operational
Intouch Operational
Networking infrastructure Operational
Wireless Operational
Switching and cabling ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 25, 2020

No incidents reported today.

Sep 24, 2020

No incidents reported.

Sep 23, 2020
Resolved - From SCOmis:
Connections to the Hosted platform have stabilised again. We are continuously monitoring. We apologise for the ongoing issues and the inconvenience this is causing. We are continuing to work with Microsoft with the highest priority.
Sep 23, 14:37 BST
Update - We are continuing to investigate this issue.
Sep 23, 14:37 BST
Investigating - SCOmis have released the following -
"There are intermittent issues connecting to the Hosted platform (SIMS). Users may receive the error that "The 2 computers could not connect in the allotted time" - we are investigating with the highest priority and apologies for the inconvenience caused.
Sep 23, 08:59 BST
Sep 22, 2020

No incidents reported.

Sep 21, 2020
Resolved - SCOmis have stated that SIMS logins should now be working again for all users.
Sep 21, 15:32 BST
Investigating - SIMS is inaccessible again for most users and SCOmis are rebooting servers. They will update when the issue is resolved.
Sep 21, 09:33 BST
Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.

Sep 16, 2020
Completed - The scheduled maintenance has been completed.
Sep 16, 23:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 23:00 BST
Scheduled - A firewall update will be applied at 11pm tonight which will mean remote connectivity to the College network is not possible during this time. Apologies for any inconvenience.
Sep 16, 09:56 BST
Resolved - The issues from Monday and today are being investigated by SCOmis with the highest priority but access is running normally.
Sep 16, 16:13 BST
Monitoring - Message from provider: Our testing is showing that connections are returning to normal and users are now starting to log in successfully. We are continuing to test and monitor.
Sep 16, 10:53 BST
Investigating - There is an issue for some users logging into SIMS. This has been reported and we are awaiting a resolution. I will update when more information is available.
Sep 16, 09:21 BST
Sep 15, 2020

No incidents reported.

Sep 14, 2020
Resolved - Scomis have identified the issue and are now monitoring to see if it has been fully resolved but you should now be able to connect
Sep 14, 13:20 BST
Update - Scomis have sent an update: the issue is intermittent. They advise that if you can log in and are able to keep the session open (by moving the mouse etc) then you should do so
Sep 14, 11:48 BST
Identified - Scomis have an error at their and nobody can log on to SIMS currently. They are aware and are working to resolve the issue.
Sep 14, 09:47 BST
Sep 13, 2020

No incidents reported.

Sep 12, 2020

No incidents reported.

Sep 11, 2020

No incidents reported.