Update - This issue is still ongoing and although improved, access still randomly drops for 10 minutes, but it is less. The issue seems to be under load, so this activities week has meant no progression at all due to the low numbers using the internet. Again apologies, but it's proving very hard to trace the root causes, as it's not just one element.
Jul 17, 2025 - 13:08 BST
Update - We appear to still be having random outages even after the firewall/filter upgrade - this has again been escalated to the provider and is being treated as a huge priority to get resolved. Apologies for the continued inconvenience.
Jun 27, 2025 - 10:57 BST
Investigating - We are still experiencing sporadic internet outages throughout the school day. The provider is working on a resolution but as yet, the root cause has not been identified. Apologies for the inconvenience to everyone, but please be assured that this is being treated as the highest priority.
Jun 16, 2025 - 14:04 BST