System outage after total power cut

Incident Report for ICT

Resolved

All systems are stable after the power outage. If you are having issues, ensure that you reboot first as this has resolved 99% of lost connection issues to network services.
Posted Mar 15, 2019 - 09:59 GMT

Monitoring

The vast majority systems should be functioning as normal. There are still a couple of issues:
- IT1 has an extended power outage ( Site team investigating)
- Cashloader is unavailable
- Mac server not serving files for Large Files share

These will hopefully be resolved before 8.30am
Posted Mar 13, 2019 - 23:54 GMT

Identified

There has been a short, but total power cut all over the local area which has affected the IT systems. The majority of systems are now back up, but there are a few issues which will be resolved as soon as possible
Posted Mar 13, 2019 - 20:25 GMT
This incident affected: Networking infrastructure (Switching and cabling) and Administration systems (PSF Finance system, IT Helpdesk, Admin Helpdesk, Door Access System).