Apparently this was an isolated incident and we should be fine to log in as usual. Please report any issues via the helpdesk
Posted Jan 13, 2020 - 10:01 GMT
We are continuing to investigate this issue.
Posted Jan 13, 2020 - 09:47 GMT
Our SIMS provider has reported that there is a known issue affecting a lot of other schools, including us, and users may be unable to login. When a user logs in, another login box could be displayed and regardless of credentials entered, will not log the user into SIMS. I will update when an update is available. If you can login, great. If not, please wait for an update.
Posted Jan 13, 2020 - 09:46 GMT
This incident affected: Administration systems (SIMS services, Intouch).