Remote access from home issue

Incident Report for ICT

Resolved

Access from home issue has been resolved
Posted Nov 05, 2019 - 11:29 GMT

Update

We are continuing to monitor for any further issues.
Posted Nov 01, 2019 - 14:24 GMT

Monitoring

The remote access system should now be accessible. The system is being monitored to ensure that the fix is stable.
Posted Nov 01, 2019 - 14:24 GMT

Investigating

There is currently an issue connecting to the Remote Access system at mywork.clystvale.org
It is being investigated
Posted Nov 01, 2019 - 13:22 GMT
This incident affected: Common Services (Remote Access System).
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